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Questions about an order, an Enterprise plan or a partnership? Our team replies within one business day, usually much sooner.
The fastest way: ask Sonny
Sonny answers in seconds, any time of day, in your language. It can check your order status, explain packages, pass revision requests to the team, and bring a human into the chat whenever you need one.
Other ways to reach us
For orders, include your order number (it starts with #) so we can find your chat straight away.
Omegason Company LLC
Sonny AI
1942 Broadway St Ste 314C
Boulder, CO 80302
United States
Which topic?
- Where's my order? Open your chat and ask Sonny, or check the timelines on delivery and revisions.
- I'd like changes to my ads. Tell Sonny exactly what to change in the same chat; it goes straight to the creative team.
- Refunds and billing. See the refund policy, then email us with your order number.
- Enterprise and agencies. Tell us how many products you launch and how often; we'll reply with a plan and a quote. See pricing.
- Privacy requests. To access or delete your data, email us from the address on your order. See the privacy policy.
Sonny is available around the clock. Our team replies to emails and chat handoffs within one business day.